Return Policy
At Tierney Top Floor's, We understand that sometimes returns are necessary, and we want to make the process as easy as possible for you. Please read the following information carefully to ensure a smooth return experience.
30-Day Return Policy
At Top Tierney Floors, we take pride in your satisfaction. That’s why we offer a hassle-free 30-day return policy on all our products. If you’re not completely happy with your purchase, simply return it within 30 days of delivery for a full refund. Your peace of mind is our priority.
Condition of Returned Products
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that certain items, such as opened cleaning kits or flooring that has been installed, may not be eligible for return.
How to Initiate a Return
To start a return, simply reach out to our customer service team with your order number and the reason for your return. They’ll assist you every step of the way and, if eligible, provide a return shipping label for your convenience.
Need Further Assistance?
If you have questions about our return policy or need further assistance, feel free to reach out to us anytime.